Contact BigBasket Customer Service
BigBasket Phone Numbers and Emails
General Info:
-
+91 803 355 1000
Sales/ Reservations:
-
+911 860 123 1000Bangalore
BigBasket Email:
Customer Service
BigBasket Contact Information
BigBasket Website:
BigBasket Help Center:
Corporate Office Address:
Supermarket Grocery Supplies Pvt. Ltd.
2nd Floor, Fairway Business Park, Embassy Golf Link, Challaghatta
Bangalore,
Karnataka
560071
India
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Summary of BigBasket Customer Service Calls
138
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call BigBasket Customer Service?
Shipping and Delivery Question:
- “Non delivery of items ordered”
- “Till now order not received”
- “My product is not delivered yet”
Activation/ Cancellation Question:
- “I want cancel my order”
- “I want to cancel my order”
- “Yo cancel orders”
Product/ Service Question:
- “Product quality is bad”
- “Rururn prosses and worst quality of vegetables”
- “Bad quality mango”
Refund Question:
- “Pissed for not getting a refund”
- “Refund”
- “Refund process information”
Return/ Replace Question:
- “Return query”
Request for Information Question:
- “Products ordered has not so far been received. Please let us know status of delivery.”
Employment Question:
- “Job”
Account Question:
- “Regarding password reset. I'm not receiving my password on my email id which i provided”
Other Question:
- “Recording Customer care representative interviews”
- “Wrong phone number added”
- “Marketing”
About
BigBasket Pros and Cons
Pros: Same day i get
Cons: Unable to connect with customer
BigBasket is ranked 68 out of 326 in Food Delivery category
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BigBasket