BigBasket Phone Numbers and Emails

General Info:

  • +91 803 355 1000

Sales/ Reservations:

  • +911 860 123 1000
    Bangalore

BigBasket Email:

Customer Service

BigBasket Contact Information

BigBasket Website:

BigBasket Help Center:

Corporate Office Address:

Supermarket Grocery Supplies Pvt. Ltd.
2nd Floor, Fairway Business Park, Embassy Golf Link, Challaghatta
Bangalore, Karnataka 560071
India
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BigBasket Rating Based on 10 Reviews

Rating details

1.8
more details
Diversity of Products or Services
Reliability
Exchange, Refund and Cancellation Policy
Customer service

Rating stats

Rating trend

Summary of BigBasket Customer Service Calls

138 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BigBasket Customer Service?

Shipping and Delivery Question:

  • “Non delivery of items ordered”
  • “Till now order not received”
  • “My product is not delivered yet”

Activation/ Cancellation Question:

  • “I want cancel my order”
  • “I want to cancel my order”
  • “Yo cancel orders”

Product/ Service Question:

  • “Product quality is bad”
  • “Rururn prosses and worst quality of vegetables”
  • “Bad quality mango”

Refund Question:

  • “Pissed for not getting a refund”
  • “Refund”
  • “Refund process information”

Return/ Replace Question:

  • “Return query”

Request for Information Question:

  • “Products ordered has not so far been received. Please let us know status of delivery.”

Employment Question:

  • “Job”

Account Question:

  • “Regarding password reset. I'm not receiving my password on my email id which i provided”

Other Question:

  • “Recording Customer care representative interviews”
  • “Wrong phone number added”
  • “Marketing”

About

BigBasket Pros and Cons

Pros: Same day i get

Cons: Unable to connect with customer

BigBasket reviews and complaints

BigBasket is ranked 68 out of 326 in Food Delivery category

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